What Is the Seating on Board THE POLAR EXPRESS™ Like?
If you’re booking this year’s magical festive experience and wondering about the seating on board THE POLAR EXPRESS™, you’re in the right place. Whether you’re travelling with little ones, grandparents, or the whole extended family, knowing how you’ll be seated can help you plan ahead and ensure everyone enjoys the ride.
This guide explains everything you need to know about the seating layout, family-friendly arrangements, and what to expect when you step aboard THE POLAR EXPRESS™ Train Ride at London Euston.
How Is the Seating on Board THE POLAR EXPRESS™ Arranged?
The seating on board THE POLAR EXPRESS™ is arranged in two main formats:
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Tables of four (two people facing two others)
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Pairs of two (side-by-side seating, ideal for couples or small groups)
Most of the carriages are set up with tables of four. This means if you’re a group of four people, you’ll likely have your own table for your party. If you’re a smaller or larger group, you’ll be seated accordingly, with the team doing their best to keep you together or across the aisle from each other.
Each seat is cushioned and comfortable, providing the perfect setting for sipping hot chocolate, enjoying the show, and waiting for Santa’s arrival.
Will My Family Be Seated Together?
One of the top questions from families is whether they’ll sit together. The team makes every effort to seat families together, and if you’re more than four, they will prioritise placing extra members across the aisle so everyone can still interact easily.
Importantly, children are never seated without an adult. That means no matter how big your party is, your little ones will always be next to someone they know and trust.
To increase your chances of being seated in your preferred configuration, we recommend booking as early as possible. The earlier you book, the more options there are when it comes to the seating on board THE POLAR EXPRESS™.
Can I Choose My Seats?
You won’t be able to manually choose your seats when booking. Instead, you select the number of tickets you need, and the team allocates your seating automatically. Bookings are arranged in the order they’re received—so again, early birds get the best options!
If you have a specific seating request (for accessibility or other reasons), you may be able to contact the team after booking for assistance.
What Are the Carriages Like?
All carriages used for the London Euston ride are from heritage railway stock. That means the seating on board THE POLAR EXPRESS™ is full of character! Styles may differ slightly between carriages due to age and design, and you may notice some light wear and tear. This only adds to the nostalgic charm of the experience.
Regardless of which carriage you’re in, the festive magic is present throughout—think cosy lighting, costumed performers, music, and moments that feel straight out of the film.
Can Seating Be Changed?
While every effort is made to keep your assigned seats, the organisers reserve the right to change carriage configurations or seat arrangements at any time. This is rare and usually only happens for operational or safety reasons.
Summary: What to Expect from the Seating on Board THE POLAR EXPRESS™
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Seating is arranged in tables of 4 and pairs of 2
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Families will be kept together or seated across the aisle
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Children will always sit with an adult
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Carriages are from heritage stock, so seat style may vary
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Seating is automatically allocated—book early for best results
Now you know what to expect when it comes to seating on board THE POLAR EXPRESS™, all that’s left to do is book your journey and get ready for a Christmas experience your family will never forget!
