What Is the Seating on Board THE POLAR EXPRESS™ Like?

If you’re booking this year’s magical festive experience and wondering about seating on THE POLAR EXPRESS™ Train Ride, you’re in the right place. Whether you’re travelling with little ones, grandparents, or the whole extended family, knowing the seating arrangements can help you plan ahead and ensure everyone enjoys the ride.

This guide covers everything you need to know about the seating layout, family-friendly arrangements, and what to expect when you step aboard THE POLAR EXPRESS™ Train Ride at London Euston.

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How Is the Seating on Board THE POLAR EXPRESS™ Arranged?

Seating on THE POLAR EXPRESS™ Train Ride is arranged in two main formats:

  • Tables of four: Two people facing two others

  • Pairs of two: Side-by-side seating, ideal for couples or small groups

Most carriages feature tables of four. This means that if you’re a group of four, you’ll likely have your own table. Smaller or larger groups will be seated accordingly, with the team doing their best to keep everyone together or across the aisle from each other.

Each seat is cushioned and comfortable, creating the perfect setting to sip hot chocolate, enjoy the show, and await Santa’s arrival.

Learn More about the experience

Will My Family Be Seated Together?

One of the top questions from families is whether everyone will be seated together. The team makes every effort to keep families together, and if your group is larger than four, extra members will be placed across the aisle so everyone can still interact easily.

Importantly, children are never seated without an adult. This means that no matter the size of your party, your little ones will always be next to someone they know and trust.

To increase your chances of securing your preferred seating arrangement, we recommend booking as early as possible. The earlier you book, the more options are available for seating on board THE POLAR EXPRESS™ Train Ride.

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Can I Choose My Seats?

You won’t be able to manually choose your seats when booking. Instead, you select the number of tickets you need, and the team automatically allocates your seating. Bookings are assigned in the order they’re received—so early birds get the best options!

If you have a specific seating request, such as for accessibility or other special needs, you can contact the team after booking for assistance.

What Are the Carriages Like?

All carriages used for the London Euston ride are heritage railway stock, giving the seating on board THE POLAR EXPRESS™ Train Ride plenty of character! Styles may vary slightly between carriages due to age and design, and you might notice some light wear and tear—adding to the nostalgic charm of the experience.

No matter which carriage you’re in, the festive magic is everywhere: cosy lighting, costumed performers, music, and moments that feel straight out of the film.

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Can Seating Be Changed?

While every effort is made to keep your assigned seats, the organisers reserve the right to change carriage configurations or seat arrangements at any time. This is rare and typically only occurs for operational or safety reasons.

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Summary: What to Expect from the Seating on Board THE POLAR EXPRESS™

  • Seating is arranged in tables of four and pairs of two

  • Families are kept together or seated across the aisle

  • Children always sit with an adult

  • Carriages are heritage stock, so seat style may vary

  • Seating is automatically allocated—book early for the best results

Now that you know what to expect when it comes to seating on board THE POLAR EXPRESS™ Train Ride, all that’s left to do is book your journey and get ready for a Christmas experience your family will never forget!