REVIEWS & GALLERY
THE POLAR EXPRESS Train Ride London Euston
Step aboard The Polar Express™ Train Ride at London Euston and immerse yourself in the magic of Christmas! Discover the joy and wonder experienced by families through our glowing reviews and relive the festive adventure with our enchanting gallery of photos and videos. From the moment the train departs to the heartwarming arrival at the North Pole, every moment is filled with excitement, music, and holiday spirit. Scroll down to see what our passengers have to say and capture the magic through their unforgettable memories!
A highly rated experience
Had an amazing time, this was a last minute decision and I couldn't of made a better choice you really feel like your involved in the production... Sing, laughing and reading the story all whilst enjoying your hot chocolate and cookie
Great experience for all of the family! Staff on board are very welcoming and accommodating! Great entertainment and tasty treats during your journey 🤗
We had the best experience from start to finish last year, the show was so interactive and there was Never a dull moment
Fantastic experience. Kids absolutely loved it. Very magical, and a special treat actually taking a ride on a steam train!
Best time ever absoluty loved it the staff really played there part in the film even the cookie was in polor exspress theme and got chocolate and got a amazing picture with santa on the train we so badly want to go again loved it that much I highly recommend it. We love the film to this was played out like the film was absolutely perfect christmas thank you to all the staff that made it magical and loved our bell to next time want to go with all my kids
I bougjt tickets for myself and my sons he has been a lover of the film since he was little i took him as a surprise christmas present on the polar express he is 20 years old but you cant take the kid out of you he was over the moon he said it was the best present ever and i have to say i really loved it just as much as he did the train was amazzzzing the staff were fantastic and it run as tho you when in the film i would recommend this to all families it makes christmas much more exciting what a wonderful experience love to go again this time i would love to take my godson and grandson
We took our 2 year old last year and WOW, what a magical experience for the whole family, regardless of age. The staff and actors were amazing and I wouldn't hesitate to book it again.
Took our son on the polar express ride last year and we all absolutely loved it! Wonderful experience that we would love to do again.
It was a magical experience for all of us. The costumes and actors were amazing and really made it special.
What a fantastic experience - our two boys loved it! We went on the Polar Express in December 2024 and from the excitement of queuing and the show before we boarded, through to the music and hot chocolate on board, not to mention Santa’s visit and the gifts, the boys were wrapped up in the magic. We loved it too. Great touches like getting the tickets stamped really added to the experience. What better a way to bring in the Christmas cheer!
Thoroughly enjoyed our experience on the Polar express with the family. My 2 sons and their wives together with our : grandsons. They loved their conductors caps & were mesmerised by the staff telling their stories. I wish there could have been snow to view outside the carriage with maybe a decorated false station stop but we still had a great time.
We have been to visit the polar express twice now and looking to go again this year! our son absolutely loves it!! would definitely recommend visiting with the children for such a magical experience close to christmas!
Absolutely delightful experience which created wonder and awe. Magic for all the family. We were very lucky to have spent a wonderful Saturday afternoon in 2024 experiencing this magical story (on our wedding anniversary too). Everyone was brilliant, from the boarding staff to the performers in our carriage a brilliant experience for our 6 year old and us. What a lovely way to bring this to life.
From the moment we arrived in our matching Xmas pjs, we were taken on an unforgettable unique ride. From the hot chocolate and cookies, to the singing and dancing, this was truly an unforgettable family memory. Santa was incredible, and all the performers got you involved. We had the best few hours.
Thank you so much for giving us, as a family something to look back on as our children are getting older now and it’s getting harder to find something that we can all do together. I recommend this to everyone
Thank you so much for giving us, as a family something to look back on as our children are getting older now and it’s getting harder to find something that we can all do together. I recommend this to everyone
An amazing experience from start to finish. I went with my son, niece, sister, brother in law and parents. The actors and interaction was wonderful and genuinely felt like you were in the story. We had a lovely time.
Was an amazing experience for my 6 year old daughter and her friend (and me!).
We watched the movie in advance and then my daughter was overjoyed to then be going to the North Pole herself! (All dressed up in her PJ's).
The train looked amazing, and the actors were brilliant. So engaged and interacted with everyone on the train, it really felt like being in the movie! Ps, the hot chocolate was delicious too. Amazing, thank you.
Would love to take her again!
We watched the movie in advance and then my daughter was overjoyed to then be going to the North Pole herself! (All dressed up in her PJ's).
The train looked amazing, and the actors were brilliant. So engaged and interacted with everyone on the train, it really felt like being in the movie! Ps, the hot chocolate was delicious too. Amazing, thank you.
Would love to take her again!
✨ A Truly Magical Experience! ✨
My son and I visited The Polar Express just before last Christmas, and it remains one of the most heart-warming, magical experiences we’ve ever had.
From the moment we stepped aboard, the atmosphere was absolutely enchanting – it genuinely felt as though we’d stepped straight into the beloved film. The attention to detail was wonderful: our tickets were checked just like on a real train, and we were treated to delicious hot chocolate and warm cookies.
🎅 The highlight, of course, was meeting Santa himself. Each child received a silver bell – just like in the story – and it was truly special. Our son still keeps his bell and personalised golden ticket with his initial as treasured keepsakes.
It was a beautifully organised experience that brought the spirit of Christmas to life. A huge thank you to everyone involved for creating such festive magic – we’ll definitely be back! 💫
My son and I visited The Polar Express just before last Christmas, and it remains one of the most heart-warming, magical experiences we’ve ever had.
From the moment we stepped aboard, the atmosphere was absolutely enchanting – it genuinely felt as though we’d stepped straight into the beloved film. The attention to detail was wonderful: our tickets were checked just like on a real train, and we were treated to delicious hot chocolate and warm cookies.
🎅 The highlight, of course, was meeting Santa himself. Each child received a silver bell – just like in the story – and it was truly special. Our son still keeps his bell and personalised golden ticket with his initial as treasured keepsakes.
It was a beautifully organised experience that brought the spirit of Christmas to life. A huge thank you to everyone involved for creating such festive magic – we’ll definitely be back! 💫
Absolutely Amazing experience!! We took our 4 year old and it was Enjoyed by us all! They really go all out with the performance. Worth every penny ❤️
I went on this trip last year. It was a really good experience. The only downside was that they didn’t cater for gluten free or soya free on the train. They should have informed these people before they got on the train so they could get something before boarding. This would have cost extra whereas the cookie and hot chocolate on board was included in the price!
Such an amazing experience!! Crew captured all the iconic moments so well. Very enjoyable even for the adults!
Rated 4.4 / 5 from Facebook reviews.
We had an amazing time
We had an amazing time on our Polar Express journey, it’s not just for the young. We had a fabulous conductor, along with all the other actors, not forgetting the ‘big’ man himself, who presented us with our beautiful bells. Thank you for a lovely journey into one of our favourite films. - Natalie H, December 2024
My son instantly told us that he wanted to do it all over again
Brilliant experience. So happy we got to share this moment as a family. We loved the attention to detail. My son adored meeting Father Christmas and to complete the journey we received a bell to take home. My son instantly told us that he wanted to do it all over again. - Kimberley P, December 2024
A magical adventure in the captial!
Launched in 2024, THE POLAR EXPRESS Train Ride London Euston has been a huge hit with our guests bringing a magical Christmas adventure to the capital city.
Book Tickets
Loved it
We were so excited and joined in with everything even wearing our pyjamas and bringing teddies. Loved it, great cookies and hot chocolate. - Daniel G, December 2024
We all had a fantastic time.
We went today. We all had a fantastic time. The actors in our carriage were brilliant so engaging with all the kids . Would deffo recommend. The best time! - Lucilla L, December 2024
Official Merchandise
Official THE POLAR EXPRESS Train Ride merchandise is available to purchase from North Pole Trading.
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