Do You Offer Any Discounts for THE POLAR EXPRESS™ Train Ride?
If you’re planning to attend this year’s magical event and are wondering, “do you offer any discounts for THE POLAR EXPRESS™ Train Ride?”, you’re not alone. Christmas can be a costly time of year, and families across the UK are always on the lookout for ways to enjoy memorable festive experiences while staying within budget.
In this post, we’ll explain the discount options available for THE POLAR EXPRESS™ Train Ride at London Euston—including an important discount for carers—as well as how to apply and what else to consider when booking.


Do You Offer Any Discounts for THE POLAR EXPRESS™ Train Ride?
Yes! We do offer a carers discount for THE POLAR EXPRESS™ Train Ride in London. If you or someone in your group qualifies as a carer under specific criteria, you can receive 50% off one ticket—making the experience more accessible and affordable for those who need extra support.
So if you’ve been searching “do you offer any discounts for THE POLAR EXPRESS™ Train Ride?”, the answer is yes—for carers, under the right conditions.
Who Qualifies for the Carers Discount?
To qualify for the 50% carers discount, the person being cared for must meet at least one of the following criteria:
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Receiving the highest rate of DLA (Disability Living Allowance)
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Receiving SDP (Severe Disability Premium)
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Receiving the enhanced rate of PIP (Personal Independence Payment)
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Holding an Access Card with a +1 symbol
If the person you are accompanying meets one of these criteria, the carer may claim a 50% refund on one ticket. The discount is applied after booking by contacting the team via email and providing proof of eligibility.
Please note: The discount is subject to availability, and due to high demand during peak dates, it’s best to book early and email the team as soon as possible to secure your partial refund.

How to Apply for the Discount
To request the carers discount:
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Book your tickets as usual via the official website: https://londonthepolarexpressride.com/
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Email the customer service elves with your booking details and proof of eligibility (e.g. a copy of your PIP letter or Access Card).
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Once verified, you’ll be issued a 50% refund on one ticket.
This helps ensure everyone has a chance to experience the magic of THE POLAR EXPRESS™ Train Ride, even if a little extra support is needed along the way.
Accessibility Notes
While we aim to be inclusive, it’s important to be aware that due to the heritage nature of the carriages, we are unable to accommodate wheelchairs or pushchairs on board. All passengers must be able to step up into the train and make their way to their seats independently.
If mobility is a concern, please contact the team in advance to see whether assistance or alternative arrangements can be made.

In Summary: Do You Offer Any Discounts for THE POLAR EXPRESS™ Train Ride?
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✅ Yes, a 50% carers discount is available for eligible guests
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📧 Apply by emailing proof of eligibility to the team
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🪑 Guests must be able to board and access seats independently
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📅 Subject to availability—book early and email promptly
So if you’ve been wondering “do you offer any discounts for THE POLAR EXPRESS™ Train Ride?”—now you know that carers can save, making this unforgettable journey more accessible for everyone.
